🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Telephone Answering Service Sydney

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
📞

We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

📞

Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

🏢

Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

📱

Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

📧

Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

🚨

Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

💼

Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

🏪

Small Business

Tailored solutions for growing businesses

🏥

Healthcare

Specialized support for medical practices

🦷

Medical & Dental

Professional medical reception services

💰

Financial Sector

Secure handling for financial services

🏠

Real Estate

Property management and real estate support

⚖️

Legal

Confidential support for legal practices

🔨

Construction

Field-ready support for trades and construction

✈️

Tourism & Travel

24/7 support for hospitality businesses

💻

Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

24/7 Live Telephone Answering Services In Australia

The platform can deal with follow-up, and lead generation calls with ease. You can set custom-made hold music to captivate callers while on the line. It has trained virtual receptionists who can manage consumer Frequently asked questions and other complicated queries. Users can receive the live chat history and records. It charges a one-time setup fee, and the activation can take up to two organization days.

one-second increments, English and Spanish Answering service, Live web chat, Virtual receptionist, Live web chat, Virtual workplace, Strategies start at $50 a month. No Voice, Nation is the very best phone answering service for small companies with USA-based agents. The services likewise work across building, property, and medical companies.

Top Answering Services In Australia - 2023 Reviews SydneyBusiness Answering Services - Virtual Receptionists - Nexgen Melbourne


Pat, Live delivers 24/7 client services from Monday to Friday, basic working hours to increase your consumer's complete satisfaction. Every Pat, Live plan features a dedicated phone number and helps consumers with often asked concerns. It provides extra services like tailored call scripts, patching, and a history of every call.

It has virtual receptionists that take messages and move calls to your mobile phone or workplace extensions (virtual call answering service). The live call transfer and covering the caller straight to the ideal extension, individual, or department. Virtual assistant staff can take and deliver consumer messages. Answer, First uses system tracking to track phone notifies or email notices.

Companies can access call reports and recordings in real-time. The service cancellation terms are not consistent with the industry requirement. One-second increments, English and Spanish, Answering service, Virtual receptionist, Call center services, Strategies start at $30 a month. No Abby Link is among the very best small company answering services with a successful supervisor and team to answer organization calls.

Answering Services – Optus Customer Extras Melbourne

Services can set customized voicemails for their consumers by means of Abby Connect. Abby users can call and text on the Abby, Go mobile app. It can schedule recurring live call managing rules on your account. The number of staff member you can set on the account is not restricted. Abby Connect does not have any call barge and call whisper.

You can filter out spam or Robocalls using the spam blocker. The group can set up, cancel, and reschedule visits with callers in your place. Answering Service Care can digitally tape telephone calls and access them for later recommendation. It has an on-call calendar that updates the personnel about on-call schedules.

Live Response An automated answering service can turn clients away if they prefer to talk to a live person! Sometimes you need more then a voice mail. Ozetel is proud to provide live answering services at incredibly budget friendly rates and with the flexibility to match your particular business needs. Do not miss your valuable customer calls, have the Ozetel call representatives take the call for you when you are hectic or not available.

85 each YES YES YES Common FAQ's Instead of losing labour hours and investing in training, you can have inbound calls responded to by Ozetel's expert staff. Don't let your calls go unanswered. Using the Ozetel telephone answering service as a cutting edge team is easy and you get these fantastic features; 1.

Keep in mind, the transfer is a live answer "blind" transfer. This implies that when the call has been transferred on to an external phone number, we can not recover the call if the external number does not respond to. Talk to the Live Answering service specialists today if you require additional information.

Top 30 Phone Answering Services In Australia - The Manifest Sydney

Call 159 and follow the prompts or SMS ON to 159 Dial ** 004 * 0411000160 # on your phone's main calling app and press the Call button.

In other words, each time your service line rings, it's a possibility to generate income. On the consumer's end, a couple of things are as discouraging as not having the ability to reach an organization when you need to. When clients can not get a hold of you, they might lose faith in your brand.

They need to include stellar, verified recommendations and have experience in in-office and virtual interactions - call answering services. There's the old stating that in order to earn money, you need to invest money. But when it comes to outsourcing your service communications to a virtual answering service, spending money conserves cash. Here's why.

However using one can save your business money in manner ins which, in the long term, make the costs connected with an answering service more than worth it. Taking your business interactions out of the office conserves you on overhead costs connected with: If you employ an in-office receptionist to manage your calls, you'll require a location for them to work.

However contracting out to a virtual assistant company removes that responsibility (answer phone service). How your company manages its communicationwith consumers, with vendors, and with others in your communitygoes a long way toward forming its track record. phone answering. Phone lines that call and sound, calls that are never returned, and messages that do not get provided are all things that can make the public concern the stability of your company.

Ai Virtual Assistant & Call Answering Service For Small Business Sydney

Undoubtedly there's a much better usage of their skills and abilities - answering service. Virtual assistants are a chance to off-load the time-consuming work of being a modern business with modern-day communications needs. Hiring a virtual phone assistant is a chance to step away from the telephone and get back to what is very important: running your company.

2 It enables you to keep exceptional customer support by supplying you with a record of what your consumer needs. In turn, this permits you to anticipate their future needs along with the requirements of other clients. Fortunately, call recording is a service lots of virtual phone answering assistants provide.

Answering Adelaide - Phone Answering Services AustraliaPhone Answering - Serviced & Virtual Offices & Admin ... Brisbane


But if you partner with the ideal answering service, they can handle your online chat functions for you. Providing your consumers the opportunity to interact with you in the language they're most comfy with is a level of consumer service that can build client trust and commitment. Partner with an answering service that provides services in other languages aside from English.

The Best Live Phone Answering Service For A Small Business PerthVirtual Receptionist Perth - Local Phone Answering Service Australia


That's how we assist little organizations grow and grow. We supply people-powered interactions services for little businesses that require a helping hand. Integrating excellent client service with the latest innovation, we're making it easier than ever for your small organization to accomplish industry results. All set to discover how Nexa can improve your service? Get began today.



In the last couple of years business has become incredibly competitive and you require to search for any opportunity where you believe that you might be able to get an one-upmanship on the opposition. Signing your service up for a phone answering service - call answering services with is an actually fantastic method for your organization to get that competitive advantage over your competition.

Professional Call Answering Services: The Ultimate Guide ... Perth

When you have a fantastic answering service that you can forward a lot of those time losing calls to you will have a substantial amount of time to concentrate on strategic jobs. Our experienced professional telephonists can figure out the time losing calls and the irrelevant telephone call and divert the important calls throughout to you or your group to action.

Trusted by more than 25,000 businesses, from sole traders to major corporations

Get Started Today

Ready to transform your business communications? Contact us now for a free consultation.

Call Us

1-800-VIRTUAL

Email Us

info@virtualreceptionist.com

Live Chat

Available 24/7 on our website

© 2025 Virtual Receptionist Pro. All rights reserved.